Registration, Finance and Cancellation

Registration Information

Registrations are placed online through our registration software. If for some reason you don’t have access to the internet, you can request assistance from Guest Services via email or phone 902-657-9085. We’ll call you back during office hours.
Your registration is complete only after we have received your deposit. If you indicated you are paying by cheque or e-transfer, your registration goes to “Pending” mode until the deposit is received. Your accommodations and spot in the program are not guaranteed until we receive your deposit.
Full payment for your retreat is due two weeks before the start date unless you have made other arrangements with our Finance Department (see below). Our registration software will remind you payment is due three weeks in advance.
As a rule, the Registration Desk is open between 3:00 to 6:00 pm on arrival days for programs. Exceptions may apply for very large programs.
When possible, try to arrive no later than 5:00 pm so you have sufficient time to complete your registration and settle into your accommodations before to the evening meal at 6:30 pm.
Upon arrival, check in with the registration desk in the main administration building (looks like a barn) to get your room or tent assignment.

Deposits and payments will be refunded up to 14 days prior to the program less a 10% administration fee.
Deposits and payments for cancellations 13 or fewer days prior to the program — minus the 10% cancellation fee — will be retained and can be used in program credit for 2 years, at which time credits will expire if not used.
No refund or program credit will be issued to people who (a) cancel on the program arrival day, (b) do not show up for the program, or (c) leave the program early.
Exceptions will be made for medical reasons with a physician’s note.
If the program is cancelled by Dorje Denma Ling, we will refund your deposit and payments in full.

All program costs at Dorje Denma Ling are workable. There are various ways you can get financial assistance when you need it. Visit this page for a complete list of options available to you.
Please note that we cannot arrange tuition discounts at registration.

All visitors — including staff, participants and teachers, are expected to uphold the new Shambhala Code of Conduct which became effective Shambhala Day, February 12, 2021. Details can be found here.